The Administrator Who Cried, "Important!"

Once upon a time, there was a new employee, hired fresh out of college by a big company. The first day on the job, he attended a pep rally, filled out paperwork concerning taxes and insurance, and received a two page document that said at the top, "Sexual Harassment Policy: Important. Read Very Carefully!"

So our employee read the sexual harassment policy with utmost care, and signed at the bottom indicating that he had read it. The policy was a remedial course in common sense, although parts of it showed a decided lack of common sense. It was an insult to both his intelligence and his social maturity.

Our employee was slightly puzzled as to why he was expected to read such a document that carefully, but soon pushed doubts out of his mind. He trotted over to his new cubicle, sat down, and began to read the two inch thick manual on core essentials that every employee needs to know. He was still reading core essentials two hours later when his boss came by and said, "Could you take a break from that? I want to introduce you to your new co-workers, and show you around."

So our employee talked with his boss — a knowledgeable, competent, and understanding woman — and enjoyed meeting his co-workers, trying to learn their names. He didn't have very much other work yet, so he dutifully read everything that the administrators sent him — even the ones that didn't say "Important — please read" at the top. He read about ISO 9001 certification, continual changes and updates to company policy, new technologies that the company was adopting, employee discounts, customer success stories, and other oddments totalling to at least a quarter inch of paper each day, not counting e-mails.

His boss saw that he worked well, and began to assign more difficult tasks appropriate to his talent. He took on this new workload while continuing to read everything the

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